The purchased goods are provided by the Hong Kong agent Dah Chong Trading Co., Ltd. to provide relevant delivery and after-sales maintenance services ( DEEBOT series products enjoy one-year self-service maintenance service, starting from the invoice date).
The services provided by maintenance and repair do not include consumables, non-functional parts and accessories (such as batteries, filters, dust boxes, main brushes and side brushes, face covers, cleaning cloths and related accessories).
Service center address
Dah Chong Hong Electrical Service Center
4th Floor, Dah Chong Hong Group Building, 20 Kai Cheung Road, Kowloon Bay, Hong Kong
Service center office hours
Monday to Friday 9:30 am to 6:00 pm
Saturday 9 a.m. to 1 p.m.
Closed on Sundays and public holidays
Service hotline
Service hotline: (852) 3193 9888
Hotline service hours: Monday to Saturday, 9 a.m. to 6 p.m. Closed on Sundays and public holidays