Purchased goods are provided by the Hong Kong agent Dah Chong Trading Co., Ltd. to provide relevant delivery and after-sales maintenance services (DEEBOT X series, T series products enjoy one-year door-to-door maintenance service*, X2, X5 series extend for an additional year; DEEBOT Y series products Enjoy 1-year self-service maintenance service, starting from the date of invoice; WINBOT series products enjoy 1-year self-service maintenance service, starting from the date of invoice;). The services provided for maintenance and repair do not include consumables, non-functional parts and Accessories (such as batteries, filters, dust boxes, main and side brushes, face covers, cleaning cloths and related accessories).
*Special places require additional charges, please call Dah Chong Hong for details.
Dah Chong Hong Electrical Service Center 4th Floor, Dah Chong Hong Group Building, 20 Kai Cheung Road, Kowloon Bay, Hong Kong
Service center office hours:
Monday to Friday 9:30 am to 6:00 pm
Saturday 9 a.m. to 1 p.m.
Closed on Sundays and public holidays
Service hotline: (852) 3193 9888
Hotline service hours:
Monday to Saturday 9 a.m. to 6 p.m.
Closed on Sundays and public holidays