1. Delivery service is only available in Hong Kong Special Administrative Region.
2. Free standard delivery on all purchases*.
3. Delivery service hours are from Monday to Saturday, excluding Sundays and public holidays.
4. Delivery service is limited to fixed addresses (residential or industrial and commercial addresses). The service area includes Hong Kong Island, Kowloon, New Territories, Tung Chung, Discovery Bay* and Ma Wan.
5. The delivery person will call to notify you before the goods arrive.
6. Please call Dah Chong Hong Hong Kong at (852) 3193-9888 for details on delivery service arrangements and additional service charges.
7. Additional service charges will be collected in cash by the delivery person. For details of additional charges, please contact Dah Chong Hong Hong Kong at (852) 3193-9888.
*Additional service fee:
1. An additional service fee of HK$120 will be charged in Discovery Bay area
2. Additional staircase charge: $40.- / floor, first 3 steps are free, 16 steps count as one floor, less than 16 steps count as one floor
The first 1-3 steps of the stairs outside the building are free, and the following steps are counted as one level if they are less than 10 steps.
3. Additional road charges - first 100 meters free, then $100.- / every 100 meters;
The maximum charge is $400 (i.e. 500 metres). Additional charges will be charged for push carts over 500 metres and steep slopes. Push carts are charged to the nearest available parking space when they are pushed to a village house (with slopes) or building lobby. (It is recommended to use Google Map to estimate first)
4. Restricted Area Fee: $400.-/ 5.5-ton trucks are prohibited from entering the following areas. Special vehicles must be arranged by the headquarters. Details are as follows: Hong Kong: Deep Water Bay Road, Shouson Hill Road East/West, Mount Austin Road, Magazine Gap Road, Bowen Road, Lugard Road, Borrett Road, Village Terrace, Kai Yuen Street, 48 Mount Kellett Road (Sunshine Garden Section), Tung Shan Terrace (Height Restriction and Tai Slope Road) Kowloon: Shatin Pass Road New Territories: Keng Hau Road, Kam Tin (Seasons Garden)
*Additional service fee:
1. An additional service fee of HK$120 will be charged in Discovery Bay area
2. Additional staircase charge: $40.- / floor, first 3 steps are free, 16 steps count as one floor, less than 16 steps count as one floor
The first 1-3 steps of the stairs outside the building are free, and the following steps are counted as one level if they are less than 10 steps.
3. Additional road charges - first 100 meters free, then $100.- / every 100 meters;
The maximum charge is $400 (i.e. 500 metres). Additional charges will be charged for push carts over 500 metres and steep slopes. Push carts are charged to the nearest available parking space when they are pushed to a village house (with slopes) or building lobby. (It is recommended to use Google Map to estimate first)
4. Restricted Area Fee: $400.-/ 5.5-ton trucks are prohibited from entering the following areas. Special vehicles must be arranged by the headquarters. Details are as follows: Hong Kong: Deep Water Bay Road, Shouson Hill Road East/West, Mount Austin Road, Magazine Gap Road, Bowen Road, Lugard Road, Borrett Road, Village Terrace, Kai Yuen Street, 48 Mount Kellett Road (Sunshine Garden Section), Tung Shan Terrace (Height Restriction and Tai Slope Road) Kowloon: Shatin Pass Road New Territories: Keng Hau Road, Kam Tin (Seasons Garden)